Privacy Policy

Last updated:

This Privacy Policy describes how Bestiormak Windows ("we", "us" or "our") collects, uses and protects your personal data when you visit our website https://bestiormak.sbs (the "Website") or contact us about window installation services in London.

1. Data controller

The data controller responsible for your personal data is Bestiormak Windows. You can contact us via email at hello@bestiormak.sbs.

2. Personal data we collect

We may collect and process the following types of personal data:

Contact details such as your name and email address when you use our contact form or send us an email.
Information you include in your message, for example details about your property, windows or preferred installation dates.
Basic technical data such as your IP address, browser type and device information, collected via server logs and cookies.

3. How we use your personal data

We use your personal data only for the following purposes:

To respond to your enquiries and provide quotations.
To plan, deliver and manage window installation or repair services you request.
To maintain and improve the Website, including monitoring usage patterns.
To comply with legal obligations and protect our rights.

4. Legal bases for processing

We process your personal data based on the following legal grounds:

Contractual necessity when we communicate with you about a potential or existing project.
Legitimate interests to operate and improve the Website and ensure network security.
Legal obligations where we are required to keep records or share information with authorities.

5. Cookies

The Website uses basic cookies to remember your cookie preferences and to help us understand how visitors use the Website. You can manage cookies through your browser settings. If you disable cookies, some features of the Website may not function properly.

6. Data retention

We keep your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law. Email correspondence may be retained for a reasonable period to respond to your enquiry and maintain records of our communication.

7. Data sharing

We do not sell or rent your personal data. We may share your data only:

With service providers assisting us with IT or communication tools, under appropriate data protection safeguards.
With professional advisers such as accountants or legal advisers where necessary.
With authorities if required by law or to protect our rights and the rights of others.

8. Your rights

Depending on applicable data protection laws, you may have the right to:

Request access to the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data in certain cases.
Object to or restrict certain types of processing, such as direct marketing.

To exercise your rights, please contact us at hello@bestiormak.sbs.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be published on this page with a new "Last updated" date.